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Attendance Info

Be prepared...

Important Information


Covid 19 Protocols

Northeast Training will provide sanitisers for all students, has a reqular cleaning routine and also has air purifier installed to help protect Students that attend our classes.  Students are required to breathe into a Resucitation maniquin.  Each student will be allocated their own equipent and the lungs are replaced after each student.

In the event a student has tested positive within 5 days to class scheduled time we ask for you to notify Northeast Trainign to reschule the class in the interest of health and safety to all students in the class

Course Attendance Instructions


  • Blended Courses (this is our reduced face to face time courses) this course type includes an online component; it is recommended you have access to a PC or tablet and good internet connection.  The training can be done on a phone, but some students have found it difficult to see.  If the online training is not completed with 48 hours of the course commencement time, your booking will be cancelled, and no refund will be offered

  • students will be emailed their online booking link with in 48 Business hours of the booking being made.  We do recommend you checking your junk folders as some privacy settings on your email by divert the email there.

  • You MUST complete your online training, a minimum of 48 hours before the scheduled class time, please advise Northeast Training if this cannot be done.  

  • Participants are requested to bring a connected device such as a phone, tablet or laptop computer to be able to participate in one of the activities.  Please advise Northeast Training if this cannot be done.

  • First Aid is Practical training and involves some floor work and assessment for CPR is performed on the floor, participants must physically be able to Perform CPR for 2 minutes on the floor, uninterrupted

  • Wear comfortable and practical clothing as some floor work is involved.

  • Payment can be made by credit card or direct debit card.  (An invoice for businesses can be requested to be sent, the invoice will need to be paid prior to course commencement,) 

  • Driver’s License, Birth Certificate or other form of identification are required when attending a course to confirm your identity (see below). 

  • Please arrive 10 minutes before the scheduled course time so that registration process can be completed before the course starts. We like to commence on time.

  • Late attendance - our classes start on time, if you arrive late, you may be refused entry to the course you were schedule to attend.  No refund will be offered.

  • Due to the nature of our first Aid training, we prefer young children not to attend, if there is an issue with this please contact Northeast Training.

  • Cancelations - please refer to our cancelation policy 

  • Cancellations later than 72 Hours before a course may result in no credit being applied.

  • Rebooking from a cancelation (no later than 7 days' notice or due to sudden illness of the participant will occur a $20 administration fee

Unique Student Identifier



Unique Student Identifier is now required Under legislation from 1st January 2015 means that any R.T.O will be unable to issue a statement of attainment or qualification unless we have a verified USI attached to the student record.


The Unique Student Identifier (USI) provides you with a portal in which your vocational education academic outcomes are recorded. It is populated through data which and R.T.O is required to submit to our governing bodies. 

For more information please  visit the USI website to apply: 



Until your USI is activated North East Training will be unable to add it to your student record. 

Your USI may be a series of letters and numbers and is case sensitive


Cancellation Policy


In the event you need to cancel your booking for training please note:

7 days' notice is required in writing - You can have your course deferred to the next available course or credit to purchase first aid items. 


Money will not be refunded for payment of a course.  In the event of a student no longer wishes to attend the course, credit will be issued to the purchaser if notice is received in writing to Northeast Training via email - of a student's inability to attend the course they have book for, provided 7 days' notice has been provided.


The credit notice has a 6mth expiry from the date of notification of cancelation

Non completion of online Training (48 hours or less course commencement time)

in the event a student fails to complete their online component of the first aid course, 48 hours prior to the course commencement time, the first aid booking will be cancelled, and no refund will be offered.

* Northeast Training delivers accredited training under the auspices of Skills Network RTO #41410

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