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Have a Question?

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The answers to common questions are below. If there's something else you would like to know then we would love to hear from you.

Are your training courses accredited?


Yes - Northeast Training delivers Nationally Recognised accredited training under the auspices of Safety Corp RTO #91694.




How do I apply and book for a Northeast Training course?


Simply head to our BOOK A COURSE page or click here > You will see current courses listed. Selet your preferred course and an availabiilty calendar will show elgible dates and times. Payment is required. If you have any queries please contact us on 03 5777 3237 / info@northeasttraining.com.au




Can you cater for Onsite Training for our staff?


Yes - Group Staff Training for business and industry is a priority of Northeast Training Victoria. We deliver quality first aid group training for trade and industrial based businesses and the educational and hospitality fields.




Can I cancel my course booking?


In the event a student cannot attend a first aid course and notice is given to Northeast Training seven (7) days prior to course commencement, the student may defer the course to a future date. On site group staff training courses require a minimum of 72 hours notice for cancellation. Minimum class size for an onsite class is eight (8). Classes can run with less, however the client will be charged for the total eight (8) people. We are unable to refund monies for 'no-shows' to first aid classes or change of mind within the above time periods. Changes to class times are permitted, exlcuding within 48 hours of the class commencing. In the event a student is experiencing any Covid 19 Symptoms, or is awaiting results of a Covid 19 test. The course booking will be moved to our next available, provided 14 days quarantine have been undertaken by the Student, if the test is positive. Any student who needs to defer their course due to Covid 19 Symptoms, needs to undergo a Covid 19 test and the result provided to Northeast Training, that a test has been taken and the course booking will be deferred to the next available course. The course availability is determined on North East Training, Course Timetable.




Do you sell first aid kits and supplies?


Yes - Northeast Training offer a range of quality first aid products in our online store including kits for home, the workplace, educational settings and outdoor environments. SHOP NOW >




Do you offer First Aid Kit Audits?


Yes - Northeast Training are commiteed to ensuring your business supplies are workplace approved. Contact us today to arrange a First Aid Kit audit.




Can you provide onsite First Aid services for events?


Yes - Northeast Training can ensure your next event is covered appropriately with fully qualified first aid personnel. Contact us today.